Privacy policy

Collection of Information

Living Resources collects certain personal information about donors, volunteers, and event participants. We will not sell, share, or rent this information to others. Living Resources is the sole owner of any information collected. The types of information collected can include names, addresses, e-mail addresses, telephone numbers and credit card information. We may also collect other non-personal information about your computer when you visit our web site, such as the type of browser you are using or the domain name of your Internet Service Provider.

Living Resources uses an external financial corporation to process our online charitable donations. This company does not retain, share, store or use personally identifiable information except for the purpose of providing us with these services.

Intended Use of Information

The personal information collected by Living Resources is used to fulfill donations, tand to send constituents details about Living Resources and its upcoming events, programs and projects. None of the personal information collected will be disclosed to third parties unless in response to a legal claim or law enforcement agency’s request. Non-personal information may be used in the aggregate to analyze the usage of our web site and to improve its usability and value to visitors. We may share this aggregate analysis with our network of partner agencies, charitable partners and/or other third party vendors.

Opting-Out Use of Personal Information

If you do not wish to grant Living Resources the right to use your personal information as described, please send an email to or call (518) 218-0000 ext 4625. Upon receipt of your request to opt-out, Living Resources will remove your information from any future communications and all other uses set forth in the above sections.

Web Site Cookies

Cookies are small text files stored by your browser on your computer’s hard drive. Cookies do not contain personal information. They enable us to provide a more seamless experience for our web site visitors. If a visitor rejects a cookie there may be areas of our site that are restricted. Cookies can also enable us to track and target the interests of our visitors in order to ensure that they are viewing areas of the site that are of closest interest to them.


Living Resources has made all reasonable efforts to protect our constituents’ information with appropriate physical and electronic procedures to prevent unauthorized access both online and off-line. Only employees and volunteers who need the information to perform a specific job are granted access to personal information. In all cases, Living Resources employees and volunteers who have access to personal information are required to sign a non-disclosure agreement and to protect this information in a manner consistent with this privacy policy.

Updating Personal Information

If your personal information changes (address, phone number, etc.), or if you wish to be removed from our mailing list, please send an email to Colleen Dergosits at or call (518) 218-0000 ext 4625.

Changes to Privacy Policy

If we change our privacy policy at any time we will post these changes on our web site at If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify our constituents by mail. Constituents will then have the opportunity to decide if they want us to use their information in this new manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Food Bank

You may contact Living Resources with questions or comments about this privacy policy, to update personal information, to opt out of the use of personal information, or any other matter related to the Food Bank by emailing Colleen Dergosits at, by calling (518) 218-0000 ext 4625 or by mailing us at Living Resources, 300 Washington Ave. Ext, Albany, NY 12203.